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Hardside Return Policy
Get the answers to your questions here. If you can't find the information you are looking for on our web site, please email customer service and we will respond promptly.
What are the advantages of waterbeds?
Waterbeds offer several benefits - total body support, minimal surface pressure for greater comfort, a genuinely hygienic surface ( dust mites cant thrive), a controllable sleeping temperature, and remarkable durability. These qualities are essential for a superior sleeping environment.
Yes. They can have different depths and variable degrees of stability. There are several types of stability - from free flow, with lots of movement, through to fully stabilized with very little motion.
The chances are remote. The technology producing today's waterbeds is sophisticated. The seams are very strong. All mattresses are surrounded by a safety liner so that any leak would be captured by the liner and not leak on the floor.
A simple vinyl repair kit does the job. Just apply the patch to the offending area and allow to dry. Most times, the bed does not even need to be drained.
Do you have to change the water?
Only when you need to move the bed. A water conditioner is added periodically to prevent the growth of algae or bacteria. With regular care the same mattress of water will go on supporting you for years.
Conditioner is an algaecide. The conditioner stabilizes the quality of the water so there is no risk of algae growth inside the mattress. We recommend you add a 4 oz bottle of conditioner every six months.
A waterbed can weigh up to 1500lbs, but because the weight is distributed over a large area, weight is not a concern. A waterbed weighs less per square foot than a refrigerator. Any house built to modern building codes can handle the weight of a waterbed without a problem.